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Hayes Optima 28.8

by Kief Morris

Jobs at webdeveloper.com


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In comic books, the Flash is known as the fastest man alive. The Flash's counterpart in the world of fax/modems is the Hayes Optima 288, a 28.8k baud modem which uses a prototype of the V.34 (a.k.a. V.FAST) protocol to transfer data at rates up to 230,400 bits per second, or twice the rate of a 14.4 v.32, v.42bis modem. (See the side-bar on understanding modem speeds.) The Optima 288 also has 14,400 bps Group 3 Fax capabilities. For anyone who regularly transfers significant amounts of data long distance via modem, this speed increase translates into enough money saved to pay for the modem. Of course, this depends on just how much faster the modem really is, and on having V.FC (Fast Class) modems on both ends of the connection. There are also technical complications caused by going so fast, which Hayes tries to overcome with the ESP card.

It's Fast, Man! Real Fast!

The Hayes has a base, pre-compression speed of 28,800 bps. As with 14.4k modems, compression boosts the amount of throughput the 288 can get - in fact, the Optima 288 boasts better compression than the v.42bis protocol found in 14.4k modems, theoretically multiplying throughput by 8, so an uncompressed textfile might go over the lines at as fast as 230,400 bps. The first thing I did after replacing my ZyXel 19.2k modem with the Optima 288 was dial up a couple of BBS's which sport Optima 288's to see how well the modem lives up to its claims.

Since most of the files I tried out were ZIP files, of course the transfers couldn't hit 230,400 bps, and I didn't expect them to. With a 14,400 bps connection I usually get 12,800 to 13,200 bps on ZIP files, and a 19,200 bps connection usually yields 17,600 or better. With the Hayes, I managed to get 22,500 bps or better. Although I've heard discussion that poor quality phone lines may force such a fast modem to drop to slower speeds, I consistently got this type of speed calling several different BBS's around the country. I used Telix, an excellent shareware DOS communications program, and FrontDoor, a special comm program used for communication between Fidonet BBS's, under both DOS and OS/2.

The ESP Communications Accelerator Card

Once concern with using modems as fast as the Optima 288 is whether the hardware can handle it. Serial ports can only handle data coming in so fast - if the data comes in too fast, data will be lost, forcing the communications program to retransmit the data over again. You can tell this is a problem when your communications program chronically reports that data is being retransmitted while downloading a file. This is especially likely to happen when you're using a multi-tasking system such as Windows and OS/2.

If your comm program is kept in the foreground, and the files you transfer are ZIP files, you may be fine even if your serial port (or modem, if it's internal) has an old 8250 chip. For transferring files at high speeds (9600 bps or faster), uncompressed files which come over at higher rates, and/or transferring files in the background in Windows or OS/2, a 16550 chip is a must. Most internal modems have them, and new Pentium systems tend to have them on their serial ports as well, but 486 and lesser PC's probably don't have them on their serial ports.

With a modem as fast as the Optima 288, even a 16550 chip may not be enough to handle the load. For this reason, Hayes has designed the ESP Communications Accelerator for Windows. This is a card with either one or two replacement serial ports, and special Windows drivers. Beyond being beefed up to handle larger throughput, the ESP also aims to overcome certain shortcomings in Windows which make high speed communications under Windows more fragile than under other platforms.

I connected and tried out the Optima 288 before I installed the ESP, so I could evaluate the difference made by the card. I have 16550 chips on my serial ports, since I like to run heavy duty communications activity in the background under OS/2. The 22,500 and better speeds I mentioned earlier were attained using the 16550's. Since I only transferred ZIP files, I never had any loss of data - the Hayes pumped the bits across like a champ. When I downloaded files after installing the ESP card the speeds were about the same. I also downloaded some uncompressed files with the ESP installed, and although I got higher throughput than with the ZIP files, it wasn't a vast improvement - roughly 17,360 bps. The moral of the story is that a 16550 may be enough for most users, since it can handle throughput at these levels, and they are much less expensive than an ESP. If you want to do heavy duty communications under Windows, the ESP may offer an advantage.

The Future of v.fast and the Optima 288

There are a variety of high speed modem transfer and compression protocols, v.32, v.42bis, ASP, v.32terbo, etc. They can be divided into two categories - official standards, as approved by the CCITT, and nonstandard standards. The problem with nonstandard protocols is they only work with other modems equipped with the same standard. If you have a Hayes Optima with v.FC and call a modem which uses 21.6 kbps v.32terbo, you'll connect at 14,400, even though both modems are capable of higher speeds. Their high speed protocols are different languages which aren't compatible.

The v.FC and v.32terbo standards, among others, have been growing in acceptance over the past year or less. v.FC seems to have wider support, and is simply faster than v.32terbo. The problem is that an official CCITT standard for 28.8kbps modems has been approved, v.34. This renders v.FC obsolete, since modem makers will choose to implement a standard protocol rather than a nonstandard one, all else being equal, which it is.

Hayes has said their Optima 288 modems will be upgradable to v.34, but are close mouthed as to when and how, and how much. Indications are that Optima owners will have to send their modems to Hayes to have a chip swapped out, for something a bit less than $100. Upgraded Optimas are expected to be able to communicate at 28.8kbps with v.34 modems and v.FC modems, so they can still talk at the high speeds with Optimas that haven't been upgraded. We can expect that Hayes will begin selling Optimas that are v.34 compatible, and probably v.FC compatible, too, out of the box. It's hard to say when Hayes will do this, but expect to see v.34 modems from some vendors by the end of the year.

The upshot of this is that timing is bad to buy v.FC modems, unless you must have them now. A short wait will probably allow you to buy modems which support the new standard, without the additional expense and lost time of shipping them back to the manufacturer for an upgrade.

Who Should Get One?

There are a couple of considerations in deciding whether you need the mega-speed of the Optima 288. The main one is who you're going to call with it. Most major online services are extremely slow to upgrade their modems - most are patting themselves on the back for finally starting to upgrade to 14,400 bps in some areas. I'll be shocked if they go to v.34 within two years of its availability. BBS's are a different matter - there are already a number of BBS's with v.FC modems, especially heavy duty boards which pull in large quantities of files and message traffic through networks like Fidonet. For a business which has even moderately significant data traffic between offices on a regular basis, Optimas can easily pay for themselves in a short period of time in saved phone costs.

Keep in mind that the savings of money depends on what you do while connected to a remote system. Fast modems don't help you read or type any faster, so a 28,800 bps connection isn't much better than 9600 bps for interactive work in text mode. Where it saves money is in file transfers and automated activity, or in high bandwidth interaction. For example, using remote access GUI systems should is snappier at higher speeds.

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